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itlaboni
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Enlightened
Asked: 2023-12-19T15:16:34+00:00 In:

OpenCart Journal Theme Currency Display Issue

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Problem Details: Users may encounter a “White Screen of Death” (WSOD) when trying to access their OpenCart website using the Journal theme. Instead of the expected content, only a blank white page appears, preventing visitors from accessing the site’s information.

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1 Answer

  1. Enlightened

    If you’re facing currency display issues with your OpenCart Journal theme, follow these steps to troubleshoot and resolve the problem:

    1. Check Currency Settings: Verify that your currency settings in the OpenCart admin panel are correctly configured. Go to System > Localisation > Currencies and ensure that the currency symbol and format are accurate.
    2. Currency Update: If your store offers multiple currencies, check the exchange rates. Incorrect exchange rates can lead to displayed prices not matching the actual values.
    3. Clear Cache: Clear the system and theme caches. Cached data might be causing outdated currency information to display.
    4. Journal Theme Settings: Review the Journal theme settings related to currency formatting. Go to Extensions > Extensions > Themes > Journal Theme > Edit > Options > Currency.
    5. Check Language Files: Inspect the language files associated with your theme. Incorrect translations can lead to currency display problems.
    6. Default Language Setting: Ensure that the default language of your OpenCart store is correctly set. Language settings can affect how currency information is presented.
    7. Currency Module Compatibility: If you’re using a currency module or extension, make sure it is compatible with the Journal theme. Update the module if necessary.
    8. Browser Test: Check if the currency display issue persists on different browsers. Some browser-related settings might impact how currencies are presented.
    9. JavaScript Conflicts: Investigate if there are any JavaScript conflicts that might be affecting the real-time updating of currency values. Disable JavaScript-related extensions temporarily for testing.
    10. Theme Update: Ensure that you are using the latest version of the Journal theme. Updates often include fixes for currency display issues.

    Comments: We hope these steps help you resolve the currency display problem on your OpenCart Journal theme website. Accurate currency representation is crucial for transparent pricing. If you still encounter difficulties, consider seeking additional assistance. Your customers’ understanding of product prices is fundamental to a positive shopping experience!

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