Home/ Questions/Q 2909
In Process
itlaboni
  • 0
Enlightened
Asked: 2025-02-02T13:46:39+00:00 In:

Journal Theme Product Images Not Displaying

  • 0

Product images do not appear in the store while using the Journal theme in OpenCart. Incorrect image paths, cache problems, permission issues, or conflicts with other extensions may cause this issue.

journal theme image issuemissing thumbnailsproduct images not showing
Share

You must login to add an answer.

Need An Account,

2 Answers

  1. Enlightened
    1. Check Image Paths:
      • Go to Admin > Catalog > Products and edit a product.
      • Ensure the main image and additional images are correctly set.
      • If the image path starts with data/, it may need to be updated.
    2. Verify Journal Theme Image Settings:
      • Navigate to Journal Control Panel > Skins > Product Images and check if the settings are correct.
      • Ensure lazy loading or image placeholders are not preventing images from loading.
    3. Clear Journal and OpenCart Cache:
      • Go to Journal Control Panel > Cache and clear all caches.
      • Also, clear the OpenCart cache under Extensions > Modifications and refresh the modifications.
    4. Check File and Folder Permissions:
      • Use an FTP client and go to /image/catalog/ and /image/cache/.
      • Ensure images are uploaded and the folder permissions are set to 0755 or 0777.
    5. Regenerate Image Thumbnails:
      • Delete everything in /image/cache/ except the index.html file.
      • Open the store and reload the product pages to regenerate images.
    6. Disable Lazy Load Temporarily:
      • If lazy loading is enabled in Journal Control Panel > Performance, try disabling it and check if images appear.
    7. Check Browser Console for Errors:
      • Press F12 in your browser, go to the Console tab, and look for missing image errors.
      • If 404 Not Found errors appear, check if images exist in /image/catalog/.
    8. Test with Default OpenCart Theme:
      • Switch to the default OpenCart theme and check if product images load.
      • If they do, the issue is likely with Journal theme settings or a conflict.
    9. Disable Third-Party Extensions:
      • If you recently installed an extension that modifies product images, disable it and test again.
    10. Update Journal Theme and OpenCart:
    • Ensure both the Journal theme and OpenCart are up to date, as older versions may have compatibility issues.

    Comments:
    Missing product images can harm user experience and sales. If none of the solutions work, consider re-uploading images or contacting Journal theme support for further assistance. 🛠️

    • 0