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itlaboni
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Enlightened
Asked: 2025-01-13T15:40:48+00:00 In:

Journal Theme Mega Menu Not Displaying or Functioning Properly

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The Mega Menu is a key feature of the Journal Theme that allows for advanced, customizable menus. However, users often encounter issues where the Mega Menu doesn’t display, appears misaligned, or fails to function properly (e.g., dropdowns not working). This can result from incorrect configurations, CSS conflicts, or JavaScript errors.

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2 Answers

  1. Enlightened

    If your Mega Menu isn’t behaving as expected, here’s how to troubleshoot and fix it:

    1. Check Menu Configuration
      • Navigate to Admin > Journal > Mega Menu.
      • Ensure you have added categories or custom links to the menu structure.
      • Verify that the Mega Menu module is assigned to the correct layout in Design > Layouts.
    2. Clear Caches
      • Go to Admin > Dashboard > Developer Settings and clear the theme and SASS cache.
      • Clear your browser cache and reload the page to check if the issue persists.
    3. Inspect CSS and JavaScript Conflicts
      • Open your browser’s developer console (F12) and check for errors in the console or network tabs.
      • Disable third-party extensions one by one to identify any conflicts.
    4. Adjust Theme Settings
      • Go to Journal > Theme Editor.
      • Check for any custom CSS that might be overriding the Mega Menu’s styles.
      • Revert to default settings temporarily to test if the menu works.
    5. Test on Mobile
      • If the issue is specific to mobile, ensure the Responsive Mode option is enabled in the Journal Theme settings.
      • Check the mobile-specific menu settings under Journal > Mega Menu > Mobile Menu.
    6. Update the Journal Theme
      • Ensure that your Journal Theme is up to date. Updates often include bug fixes for issues like this.
    7. Rebuild the Menu
      • As a last resort, delete the existing Mega Menu setup and create it from scratch.

    Final Comment

    We hope these steps help you fix your Mega Menu issues. If you’re still facing problems, don’t hesitate to contact us or reach out to the Journal Theme support team for expert assistance. Thanks!

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