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itlaboni
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Enlightened
Asked: 2025-01-15T14:48:34+00:00 In:

Sticky Header Not Working in Journal Theme

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The sticky header in the Journal Theme is a useful feature that keeps the header visible while scrolling, improving navigation. However, users sometimes face issues where the sticky header doesn’t appear, sticks incorrectly, or overlaps with other content. This is often due to misconfigured settings, outdated theme files, or conflicting customizations.

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2 Answers

  1. Enlightened

    If your sticky header isn’t working as expected, follow these troubleshooting steps:

    1. Enable Sticky Header
      • Go to Admin > Journal > Header.
      • Ensure the “Sticky Header” option is enabled. Save the settings and refresh your store to see if it works.
    2. Check Theme Editor Settings
      • Navigate to Journal > Theme Editor.
      • Look for header settings and ensure no custom CSS disables the sticky behavior.
    3. Clear Theme and SASS Cache
      • Go to Admin > Dashboard > Developer Settings and clear the theme and SASS cache.
      • Refresh your browser or check in incognito mode to bypass cached data.
    4. Inspect for JavaScript Conflicts
      • Open the developer console (F12) and check for JavaScript errors that might interfere with the sticky header functionality.
      • Disable any third-party extensions temporarily and test if the issue is resolved.
    5. Set Z-Index
      • If the sticky header overlaps or hides behind other elements, add custom CSS in Journal > Theme Editor > Custom CSS to fix the z-index:
        CSS
        Copy code
        .header-sticky {
        z-index: 9999;
        }
    6. Test Responsiveness
      • Check how the sticky header behaves on mobile and tablet devices.
      • Ensure “Mobile Sticky Header” is enabled in the settings under Journal > Header.
    7. Update the Journal Theme
      • Ensure you are using the latest version of the Journal Theme, as updates often include bug fixes.

    Final Comment

    We hope this guide helps you restore your sticky header functionality! If you still encounter problems, ask for further assistance or consult the Journal Theme support team. Thanks for reading!

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