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itlaboni
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Enlightened
Asked: 2025-02-02T13:43:06+00:00 In:

Journal Theme Footer Not Showing or Not Updating

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The footer section in the Journal theme is either not displaying or does not reflect recent changes made in the admin panel. Incorrect module settings, missing layout assignments, caching problems, or conflicts with other extensions could cause this issue.

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2 Answers

  1. Enlightened

    To fix the Journal theme footer issue, follow these troubleshooting steps:

    1. Check Footer Module Settings:
      • Go to Journal Control Panel > Footer.
      • Ensure the footer is enabled and configured correctly.
    2. Verify Layout Assignment:
      • Navigate to Design > Layouts in the OpenCart admin panel.
      • Edit the relevant layout (e.g., homepage) and confirm that the footer is assigned.
    3. Ensure Blocks Are Added to Footer:
      • In Journal Control Panel > Footer, check if content blocks (e.g., links, information, social icons) are added.
      • If missing, add them and save the settings.
    4. Check Storefront Visibility Settings:
      • Ensure the footer is set to display on all devices under Footer > General Settings.
      • Verify that no device-specific restrictions are enabled.
    5. Clear Journal Theme Cache:
      • Go to Journal Control Panel > Cache and clear all caches.
      • Refresh the store page and check if the footer appears.
    6. Look for Custom CSS or JS Conflicts:
      • If custom CSS or JavaScript is used, it might be hiding the footer.
      • Temporarily disable custom code under Journal Control Panel > Custom Code and test.
    7. Inspect Browser Console for Errors:
      • Open browser developer tools (F12 > Console) and check for JavaScript errors.
      • If errors exist, disable third-party extensions and test again.
    8. Ensure the Footer is Enabled in Theme Settings:
      • Navigate to Journal Control Panel > Skins and check the footer visibility settings.
    9. Test with Default OpenCart Theme:
      • Temporarily switch to the default OpenCart theme and check if the footer appears.
      • If it does, the issue is likely with the Journal theme settings or a conflicting module.
    10. Update the Journal Theme and OpenCart:
    • Ensure that the Journal theme and OpenCart are updated to the latest versions.
    1. Reset Footer Settings (If Needed):
    • If none of the above steps work, reset the footer settings to default and reconfigure it.

    Comments:
    The footer is crucial for site navigation, trust signals, and SEO. If the issue persists, consider restoring default settings or contacting Journal theme support for further troubleshooting. 🔧

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