Footer Not Displaying Correctly in Journal Theme

To resolve the issue of the footer not displaying correctly in the Journal Theme, follow these troubleshooting steps:

1. Verify Footer Module Settings
   • Go to Journal > Theme Editor > Footer.
   • Ensure all footer sections are enabled and configured correctly.
   • Check if widgets (e.g., contact info, newsletter, links) are assigned to the footer.

1. Ensure the Footer is Enabled
   • Check the visibility settings for the footer:
     • Navigate to Journal > Layouts.
     • Ensure that the footer layout is enabled for all relevant pages (e.g., Home, Product, Category).

1. Check for Custom CSS/JS Issues
   • Custom code may accidentally hide or break the footer:
     • Go to Journal > Theme Editor > Custom CSS/JS.
     • Look for any code targeting #footer or .footer and causing display: none; or positioning issues.
   • Temporarily disable custom CSS/JS to see if the issue resolves.

1. Inspect Footer Widget Assignments
   • Navigate to Admin > Extensions > Extensions > Modules.
   • Ensure footer modules are assigned to the appropriate layout and position (e.g., Footer Top or Footer Bottom).

1. Clear Theme and Browser Cache
   • Go to Journal > Theme Editor > Cache.
   • Clear the cache and refresh the page.
   • Clear your browser cache to rule out local caching issues.

1. Check for Conflicting Extensions
   • Disable recently installed extensions or modules one by one to see if any are interfering with the footer.

1. Responsive Design Settings
   • If the footer is misaligned on mobile devices:
     • Go to Journal > Theme Editor > Footer > Responsive Options.
     • Adjust the column widths and alignment for different screen sizes.

1. Verify Footer Links and Content
   • Ensure the links and content in the footer are properly configured:
     • Go to Journal > Theme Editor > Footer.
     • Check each widget’s settings, including custom HTML blocks or menus, for broken code or missing elements.

1. Restore Default Footer Settings
   • If customizations are causing the issue:
     • Go to Journal > Theme Editor > Footer.
     • Restore default settings by resetting the footer section to the original configuration.

Check Error Logs

• • Navigate to Admin > System > Maintenance > Error Logs.
  • Look for any footer or theme layout errors that may indicate deeper issues.

Final Comment

These steps should help you fix footer-related issues in the Journal Theme. If the problem persists, contact the Journal Theme support team with details about your configuration and any customizations made. Good luck! 😊