When a user updates product quantities in the shopping cart and clicks the “Update” button, the cart does not reflect the changes. This issue may occur due to JavaScript conflicts, AJAX errors, outdated files, or incorrect customizations in the theme ...
Journal-Community Latest Questions
Product images are not visible on the product or category pages in the Journal theme. This issue can arise due to misconfigured settings in the theme, missing images in the server’s directory, incorrect permissions, or conflicts with third-party extensions or ...
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The sticky header feature in the Journal theme is not functioning as expected. Instead of staying fixed at the top of the page when scrolling, the header disappears or behaves erratically. This issue is often caused by incorrect settings, conflicts ...
Product tabs (e.g., Description, Reviews, Specifications, etc.) are not showing on the product pages, even though they are enabled in the Journal theme settings. This could be due to improper tab settings, missing content for certain tabs, or conflicting customizations/extensions.
The slideshow on the homepage of the Journal theme fails to display or appears blank, even though it is enabled and configured. This issue can arise due to incorrect module placement, missing images, or configuration errors in the Journal settings.
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The sticky header in the Journal theme sometimes doesn’t work as expected. This could include the header not sticking while scrolling, overlapping with other elements, or disappearing altogether. Such issues typically occur due to improper Journal settings, CSS conflicts, or ...
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Product images may sometimes not display correctly in the Journal theme. This could manifest as broken images, distorted thumbnails, or missing images altogether. The issue often stems from incorrect image dimensions, improper Journal settings, or server-related problems like incorrect permissions.
The footer section of the Journal theme may sometimes fail to display correctly or not show at all. This issue typically arises from misconfigured footer modules, unassigned layouts, or custom CSS or JavaScript conflicts. A missing or broken footer can ...
Category pages in the Journal theme are essential for showcasing products in an organized manner. However, users often encounter issues such as products not displaying, improper layout alignment, or missing filters. Incorrect settings in the Journal theme, cache conflicts, or ...
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The slideshow is a critical visual component of the Journal theme, highlighting promotions, new products, or important announcements. However, users often face issues like the slideshow not appearing, slides not transitioning, or improper alignment. Incorrect configuration, missing images, conflicts with ...